1. Introduction

At Quentavious Hikes, we are committed to delivering high-quality Travel Accessories, Fishing Gear, and Hiking Gear to customers worldwide. Our shipping policy outlines estimated delivery times, shipping costs, and other important details to ensure a smooth shopping experience.

2. Shipping Destinations

We offer worldwide shipping to most countries. However, certain remote locations may have limited delivery options. If we are unable to deliver to your location, we will notify you before processing your order.

3. Processing Time

  • Orders are processed within 1-3 business days after they are placed.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Once your order is processed, you will receive a confirmation email with tracking details (if applicable).

4. Estimated Delivery Time

Delivery times vary depending on the destination:

  • United States & Canada: 7-15 business days
  • Europe: 10-18 business days
  • Asia & Australia: 12-20 business days
  • Rest of the World: 15-25 business days

Please note that shipping times are estimates and may be affected by customs delays, weather conditions, or other unforeseen circumstances.

5. Shipping Fees

  • Shipping costs are calculated at checkout based on your location and order size.
  • Occasionally, we may offer free shipping promotions on select orders.

6. Order Tracking

  • Once your order is shipped, you will receive an email with a tracking number (if tracking is available for your region).
  • Tracking updates may take 24-48 hours to reflect on the carrier’s website.

7. Customs & Import Duties

  • International orders may be subject to customs duties or import taxes, which vary by country.
  • Customers are responsible for any additional fees charged by customs.
  • Delays caused by customs clearance are beyond our control.

8. Shipping Issues & Delays

  • If your order is delayed beyond the estimated delivery time, please contact us at [[email protected]], and we will assist in tracking your package.
  • If a package is lost in transit, we will investigate and provide a solution based on the carrier’s policies.

9. Incorrect Address or Failed Delivery

  • Please ensure your shipping address is correct before placing your order. We are not responsible for orders delivered to incorrect addresses.
  • If a package is returned due to an incorrect address or failed delivery attempt, the customer is responsible for any re-shipping costs.

10. Contact Us

For any shipping-related inquiries, reach out to us at [email protected].