1. Introduction

Welcome to Quentavious Hikes. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website. By using our website, you consent to the practices outlined in this policy.

2. Information We Collect

When you visit our website or place an order, we may collect the following types of personal information:

  • Personal Details: Name, shipping address, phone number, and email address.
  • Order Information: Details related to the products you purchase.
  • Device & Usage Information: IP address, browser type, operating system, and browsing behavior on our website.

We do not collect or store any payment details, as our transactions are handled through cash on delivery.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To process and deliver your orders.
  • To communicate with you regarding your purchase, inquiries, or customer support requests.
  • To improve our website, products, and overall shopping experience.
  • To send marketing and promotional materials (only if you have opted in).
  • To detect and prevent fraud, security risks, or other harmful activities.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

  • Service Providers: Third-party logistics providers for shipping and order fulfillment.
  • Legal Authorities: If required by law, or to protect our rights and interests.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These help us analyze website traffic, remember your preferences, and improve functionality. You can disable cookies in your browser settings, but this may affect some features of our site.

6. Your Rights & Opt-Out Instructions

You have the right to:

  • Request access to the personal data we hold about you.
  • Request correction or deletion of your personal information.
  • Opt out of marketing communications at any time.

To opt out of marketing emails, click the “Unsubscribe” link in any of our emails or contact us directly at [[email protected]].

If you wish to delete your account or request data removal, please email us at [[email protected]], and we will process your request within a reasonable timeframe.

7. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no online platform is 100% secure, and we encourage users to take their own precautions when sharing personal information online.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at [email protected].